We realize that great customer service is essential to success as an online store.
We are here to help. We will return all email inquiries within 1-2 business day. It is our pledge to have the best customer service department in the business.
We Offer our customers a peace of mind guarantee for returns. If you are not happy with your purchase, we will offer a full refund of the product’s price if it is returned within 14 business days of you receiving the item. We will process the refund within 1-3 business days upon receiving the item.
Customers are required to pay for return shipping. An unconditional full refund will only be issued upon receiving the returned item in its original condition. Deliberate tampering or misuse of the item will nullify the refund. Shipping charges are not refundable
The knives sold on this website are extremely sharp and must be handled with caution.
Ordering Questions:
If you have questions about ordering, please info@damascusknivesshop.com